Related Topics
Process Director sends automated email notifications when certain process events occur. A process definition can specify a custom email template as the default email template for the process by referencing an email template stored in the Content List. Each Process activity can also specify an email template for the individual activity, thus enabling a single process to use many email templates. You can, therefore, create as many email templates as you need for a process in the Content List.
When an email needs to be sent, the system checks for the existence of the appropriate email file listed in the Email Template field of the step and if one isn't found, the default email file is used instead.
This default email template is built directly into the product, and can't be edited or modified in any way. The best choice, therefore, is to create custom email templates for your applications.
See Also:
Documentation Feedback and Questions
If you notice some way that this document can be improved, we're happy to hear your suggestions. Similarly, if you can't find an answer you're looking for, ask it via feedback. Simply click on the button below to provide us with your feedback or ask a question. Please remember, though, that not every issue can be addressed through documentation. So, if you have a specific technical issue with Process Director, please open a support ticket.
